It works.

1.

Borrow

Choose the pieces you'd like to borrow. We’ll handle everything else from delivery to set-up.

2.

Relish

Keep each item, or all of them for as long as you need, with flexible plans that adapt when you do.

3.

Return

Swap, extend or return when you’re ready. Simple, easy and flexible to manage.

How long does delivery take?

When do I start paying?

Can I swap items?

What happens when I return?

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Questions Asked

Are all mattresses brand new?

Yes, all mattresses we rent are brand new. Any mattresses returned to us are either recycled or donated to charity, so nothing goes to waste.

Can I subscribe to decor, kitchenware, and electronics?

Currently, we only offer furniture and a select few decor items. We're always expanding our range. Create an account and opt in to notifications so you'll be among the first to know when new categories become available.

Do you offer discount codes or promotions?

From time to time, we may offer promotions or discount codes. These are usually shared via email or through our website. If you have a specific question about an offer, feel free to get in touch with us and we’ll be happy to help.

Do you work with businesses as well?

Yes, we do. Homebound partners with landlords, property developers, operators, and commercial clients. We can furnish properties at scale and handle complex projects. For business inquiries, please contact us at info@homebound.co.uk to discuss your specific needs.

Do you work with individual renters and homeowners?

Yes, absolutely. Homebound is designed for individual customers looking to rent furniture for their homes. Whether you're renting for a few months or several years, we've got you covered. If you're looking to furnish a property for business purposes, please contact us at info@homebound.co.uk to discuss your specific needs.

Does Homebound furniture end up in landfills?

No, that's one of the reasons Homebound was founded. Sustainability is core to our mission. We only offer quality furniture built to last. Any furniture returned to us that doesn't meet our strict like-new standards is donated to the British Heart Foundation, our sustainability partner. This ensures every piece has the longest possible life and stays out of landfills.

How does Homebound's rental process work?

It's simple and straightforward. First, browse and select the furniture pieces you love and choose your rental period. Second, we'll deliver everything within 2 weeks of your order. Third, you have complete flexibility: extend your rental, swap items for something new, or return them whenever you're ready. If you need to make any changes, just contact us and we'll help.

How should I treat rental furniture?

Treat it as if it were your own. Eat on it, sleep on it, let your pets enjoy it. We appreciate you respecting the furniture (just as you would if you owned it), but don't worry about normal wear and tear. Check out our Furniture Care Guide for basic maintenance tips to keep everything in great condition.

What condition will the furniture be in?

All of our furniture is provided in a like-new standard. This means every item is professionally cleaned, checked, and quality assured before delivery. While some pieces may have been rented previously, they will arrive in excellent condition and ready to be used in your home. You may notice very light signs of previous use.

Is the furniture suitable for homes with kids and pets?

Absolutely. We want the entire family, including your two and four-legged friends to enjoy your furniture. Our pieces are designed to handle real life. Just treat them with the same care you'd give your own furniture.

Is there a minimum order value or minimum number of items?

No, there’s no minimum order value or minimum number of items. You can rent a single piece of furniture or furnish an entire home — whatever suits your needs.

What are the benefits of renting furniture for your home?

Renting furniture from Homebound offers several key advantages: it's far more affordable and convenient than buying, especially when moving frequently. You avoid the stress and cost of transporting furniture between homes. You can easily update your space to match your style without the commitment of ownership. You get access to high-quality pieces without the hefty price tag. And if your circumstances change, you can swap, extend, or return items with ease.

Are there suitability and affordability checks?

Yes, all rental agreements are subject to suitability and affordability checks. The rate shown during checkout is not guaranteed, your final rate may differ based on these assessments. We'll confirm your approved rate once your application is reviewed.

Can I extend my rental beyond the minimum term?

Yes. After your minimum term, your rental continues on a rolling monthly basis until you tell us you’d like to return or change items.

Can I purchase furniture instead of renting it?

Currently, Homebound specializes in furniture rental. Our rental model offers flexibility and affordability without the commitment of ownership. If you have specific questions about purchasing options, please contact us at info@homebound.co.uk . We're always happy to discuss your needs.

Do I need insurance for rented furniture?

You don’t need specialist insurance, but we recommend your home contents insurance covers accidental damage. This gives extra peace of mind while the furniture is in your home.

Do I need to sign a rental agreement?

Yes. To rent furniture from Homebound, you’ll need to sign a rental agreement. After checkout, we’ll review your order and send the agreement for you to sign electronically. Please review the details carefully, you’ll receive a copy for your records once it’s complete.

How can I update my payment method?

You can update your payment details at any time through your Homebound account. If you need any help, or would prefer us to make the update for you, please get in touch at info@homebound.co.uk and we will be happy to help.

How does Homebound's pricing structure work?

Our pricing is simple and transparent: the longer you rent, the lower your monthly payment. Conversely, shorter rental periods have higher monthly rates. This gives you flexibility to choose a rental length that fits your budget. All prices are clearly displayed on each product page before you checkout.

How is pricing calculated for longer rental periods?

Our pricing model rewards longer commitments. The longer your rental period, the lower your monthly rate per item. For example, a 3-month rental will have a higher monthly cost than a 12-month rental for the same piece. This flexibility allows you to choose a rental length that works best for your situation and budget.

Is the safety deposit always refunded?

Yes. Your safety deposit is fully refundable once your furniture is returned, provided it hasn’t been damaged beyond normal use. If there are any issues, we’ll always discuss them with you first before making any deductions.

What are all the costs involved in renting furniture?

Here's how our pricing works. At checkout we take a £0.50 authorisation fee only. No further charges apply until you sign the rental agreement. At that point we charge your first month's rental, a delivery fee (starting from £118) which includes collection, a fully refundable safety deposit, and any optional services you select. Recurring monthly payments then start one month from your delivery date and continue on the same date each month until your rental ends or items are returned.

Our white glove delivery service includes assembly and packaging removal. This is quoted after checkout and depends on your location, number of items, and access type. If you end your rental early, we'll adjust your final charge to reflect the actual rental period.

What counts as normal wear and tear?

Normal wear and tear includes minor marks or signs of use that naturally occur over time, such as light scuffs or fabric softening. We understand our furniture is lived in and don’t expect it to come back looking brand new.

Do I need to be home for delivery?

Yes, you'll need to be home to accept delivery and confirm you're happy with the items. If you're not home, you may incur a missed delivery charge. We'll contact you a few days before to confirm the delivery date and window.

How quickly will I receive my furniture?

We aim to deliver within 14 days of your order. We deliver Monday to Friday. We know waiting for furniture can be frustrating, so we work hard to get your items to you as quickly as possible while ensuring everything arrives in perfect condition.

What do I need to do to prepare for delivery?

To ensure a smooth delivery, please clear a walkway in your home so our team can move furniture safely and efficiently. Make sure there's adequate space for assembly work. Measure your doorways and hallways beforehand to confirm items will fit. If you have any concerns about access, let us know before delivery day.

Can I extend my rental?

Absolutely. You can extend your rental of any items for as long as you'd like. If you decide to return some items, we'll adjust your price so you only pay for what you keep. If you're returning furniture, please give us at least 1 month's notice so we can arrange collection.

Does Homebound pick up old furniture I'm replacing?

We're only able to pick up Homebound items. However, we're big fans of donating to local charities, and we may be able to help you find a suitable organization for your old furniture. Contact us for recommendations in your area.

How do furniture swaps work?

If you'd like to swap out any furniture items for something new, we can arrange that for a fee of £99 per product. Simply contact us to request a swap, and we'll coordinate the exchange. This is a great way to refresh your space without committing to a longer rental.

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