The Heron — designed by renowned architect David Walker, in the heart of London’s EC2 district. A 34th-floor duplex within the 36-storey tower, defined by scale, light and uninterrupted views.
To masterpiece
Styled with curated moments in mind — soft, earthy tones set against natural grains of wood and stone. Spaces designed to complement its panoramic vistas, framed by 7-metre windows and extending seamlessly to alfresco.
A full service solution from design to delivery
Set the scene for any occasion.
It works.
Homebound works with agents and developers who need furnishing that fits the way they operate.
From design to delivery, every detail is considered — keeping projects coordinated, efficient and ready to move, whether it’s one home or many.
Staged to help buyers picture themselves living there. Higher offers, fewer days on market.
2.
Rental
Spread the cost with furniture packages for rentals, serviced stays and multi-unit projects.
3.
Purchase
Own everything outright. Ideal for build-to-rent and multi-property setups, with furniture built to last.
Dedicated Support
A single point of contact to guide your project from start to finish — coordinating timelines, layouts and selections, with clear communication throughout.
White Glove Delivery
Delivered when you need it, installed with care. Every space is set, styled and ready for photography or immediate use.
Professional Schemes
Curated looks designed for rental properties and multi-unit developments — built for durability, consistency and strong listing appeal.
Streamlined Updates
Refresh, replace or evolve your scheme as needed. We minimise downtime and keep your spaces looking their best.
Flexible Options
Choose what works for your project — rent to stay flexible, or purchase for long-term consistency across your portfolio.
Fast Installation
From single units to full buildings, we handle delivery and installation efficiently — so your spaces are ready, without delay.
Sustainability, built in
A circular approach that keeps furniture in use for longer — reducing waste while maintaining quality across every cycle.
1.
Discover
We start with your project. Tell us about the property, the timeline and the outcome you’re after. One conversation is usually all it takes.
What do you need from us to get started?
We just need a few key details — property type, timelines and your goals. From there, we’ll guide the rest.
Can you work to tight timelines?
Yes. We’ll shape the process around your deadlines and flag anything early.
2.
Design
We create a tailored furniture scheme based on your brief — with selections, layouts and pricing shared before anything moves.
Can we review and adjust the scheme?
Absolutely. You’ll see selections, layouts and pricing upfront, with room to refine before anything is confirmed.
Do you design for different property types?
Yes. Schemes are tailored to suit rental, staging and multi-unit developments.
3.
Deliver
Delivery, installation and placement handled end to end — coordinated across as many units as you need.
How quickly can you install?
We aim to deliver within 14 days for standard orders. For large multi-unit projects, delivery may take longer depending on the scope and complexity. We deliver Monday to Friday. We'll discuss specific timelines during the planning phase and keep you updated throughout the process.
Do you handle everything on site?
Yes. Delivery, assembly, placement and packaging removal are all taken care of.
4.
Managed
Ongoing support across your portfolio — from updates and replacements to new units as they come online.
What happens after installation?
We stay involved — supporting updates, replacements and ongoing changes as your portfolio evolves.
Can we scale across multiple properties?
Absolutely. Our model is built to support multiple homes or units in one project through to large-scale rollouts with coordinated delivery and installation.
Absolutely. We regularly work with landlords, operators and developers to furnish multiple homes or units in one project, with coordinated delivery and installation.
Can you provide Crib 5 compliant furniture?
Yes. If your project or property has Crib 5 fire safety requirements, we can supply Crib 5 compliant furniture where needed. Please let us know your requirements when enquiring or placing your order so we can ensure the right items are specified.
Do you also furnish individual homes?
Yes, Homebound serves individual customers looking to rent furniture for their homes. If you're an individual homeowner or renter interested in our services, you can browse our full range of furniture and start renting today. For any questions, contact us at info@homebound.co.uk.
Do you also work with landlords, property developers, and businesses?
Yes. Homebound works with landlords, operators, developers, portfolio managers, and a wide range of businesses, including those furnishing offices, show homes, and events. We’re experienced in handling large orders, multi-unit deliveries, and more complex projects.
For business enquiries, please get in touch at info@homebound.co.uk to discuss your requirements and timelines.
Can businesses purchase furniture instead of renting it?
Homebound specializes in furniture rental, which offers flexibility and cost-effectiveness for business needs. Our rental model is ideal for properties with changing requirements or temporary furnishing needs. If you'd like to discuss custom arrangements, please contact us at info@homebound.co.uk.
Can you deliver to buildings without elevators?
Yes, we deliver to walk-ups. You must ensure furniture can fit through stairwells and doorways. Please review dimensions carefully before ordering. If items cannot be delivered due to access issues, a restocking fee of £59 per item will apply. We recommend discussing any access concerns with us before ordering.
Do you offer invoicing and consolidated billing?
Yes. Business customers can pay by invoice and we can consolidate billing across multiple properties or sites to make things simpler.
How do I manage payment methods for my business account?
To update or change your payment method, contact us at info@homebound.co.uk. We'll update your default payment method for all future billing. For accounts with multiple properties or complex billing needs, we can set up custom arrangements.
How does the deposit system work for business clients?
Deposit requirements for business rentals vary depending on the nature of the project and will be confirmed as part of your quote. Any deposit taken is held as security against missed payments, loss, or damage to furniture and will be refunded at the end of the rental period, subject to the agreed terms.
Full details will always be clearly set out in your rental agreement.
What are the pricing and cost structures for business rentals?
Our business pricing is flexible and tailored to suit your specific requirements. We offer a range of pricing structures depending on the scope, duration, and nature of your project. This may include different rental terms, delivery and installation options, and billing arrangements.
To discuss the best approach for your business and receive a tailored quote, please get in touch with us at info@homebound.co.uk.
How are out-of-stock items handled for business orders?
If items are out of stock, we can either deliver them when they become available or delay your entire delivery until all items are in stock. For business projects with tight timelines, we'll work with you to find alternative solutions or adjust your order. Please discuss your timeline with us during the planning phase.
How do you handle items that don't fit during delivery?
Our experienced team can navigate tight spaces, but we recommend confirming all dimensions in advance. If an item cannot fit through doorways or access points, a restocking fee of £59 per item will apply. We're happy to discuss any space constraints before delivery to avoid issues.
How does relocation work for business properties?
If you're relocating your furniture within our service area, Homebound can assist. You can move items yourself, but you'd be responsible for any damage. We can also handle the relocation for an additional fee. For business moves, please provide at least 30 days' notice so we can coordinate efficiently and minimize disruption to your operations.
How should we prepare for business delivery and installation?
Please ensure clear access routes throughout the property for our delivery team. Confirm that all doorways, hallways, and elevators can accommodate the furniture dimensions. If there are any access restrictions or special requirements, communicate these in advance. We'll work with you to plan the most efficient installation process.
Is someone required to be present for business deliveries?
Yes, an authorized representative must be present to accept delivery, confirm item condition, and oversee installation. This ensures everything is set up correctly and meets your requirements. We'll coordinate the delivery date and time in advance.
What are the typical delivery timelines for business orders?
We aim to deliver within 14 days for standard orders. For large multi-unit projects, delivery may take longer depending on the scope and complexity. We deliver Monday to Friday. We'll discuss specific timelines during the planning phase and keep you updated throughout the process.
What areas does Homebound currently service for business deliveries?
We currently deliver across Greater London and the Home Counties. For larger projects or multi-unit orders, we can also deliver further afield depending on the scope and logistics of the project.
If you’re unsure whether we service your area, or would like to discuss delivery timelines for a larger order, please get in touch at info@homebound.co.uk and our team will be happy to help.
How are stains and damage handled for business properties?
For minor stains and damage, refer to our Furniture Care Guide for maintenance tips. For more significant stains or damage, contact us to discuss assessment and next steps. Most stains can be addressed during our cleaning and refurbishing process. We'll work with you to determine if charges apply based on the extent of damage.
How does rental extension work for business accounts?
Yes, you can extend your rental of any items for as long as needed. If you’re returning some items, we’ll adjust your pricing accordingly so you only pay for what you keep. For collection of returned items, please provide at least 30 days’ notice so we can schedule pickup efficiently. If you need collection sooner than 30 days, we can usually arrange this for an additional fee, which we’ll quote based on the timing and the specific circumstances.
How is damage assessed and charged for business rentals?
When furniture is returned, we carry out a condition assessment. Normal wear from everyday use is expected and acceptable. If there is damage beyond normal use, we’ll assess whether repair or replacement is required and confirm any associated costs.
If an item is damaged beyond repair, you may be charged the replacement value. We’ll notify you of any charges within 14 days of receiving the items back, and any payments will be handled in line with the terms set out in your rental agreement.
What are the options at the end of a business rental?
At the end of your rental period, you have flexibility: We can help relocate furniture if you’re moving within our service area and discuss any adjustments needed for your new space. You can extend your rental of all or some items at the same monthly rate. Or, you can return the furniture. We’ll disassemble and remove everything at no additional charge if you give us at least 30 days’ notice.
If you need us to collect sooner than 30 days, we can do so for an additional fee, which we’ll quote based on the timing and the specific circumstances. We’ll work with you to coordinate a convenient collection date.
Can businesses purchase furniture instead of renting it?
Homebound specializes in furniture rental, which offers flexibility and cost-effectiveness for business needs. Our rental model is ideal for properties with changing requirements or temporary furnishing needs. If you'd like to discuss custom arrangements, please contact us at info@homebound.co.uk.
Can you deliver to buildings without elevators?
Yes, we deliver to walk-ups. You must ensure furniture can fit through stairwells and doorways. Please review dimensions carefully before ordering. If items cannot be delivered due to access issues, a restocking fee of £59 per item will apply. We recommend discussing any access concerns with us before ordering.
Can you furnish multiple properties at once?
Absolutely. We regularly work with landlords, operators and developers to furnish multiple homes or units in one project, with coordinated delivery and installation.
Can you provide Crib 5 compliant furniture?
Yes. If your project or property has Crib 5 fire safety requirements, we can supply Crib 5 compliant furniture where needed. Please let us know your requirements when enquiring or placing your order so we can ensure the right items are specified.
Do you also furnish individual homes?
Yes, Homebound serves individual customers looking to rent furniture for their homes. If you're an individual homeowner or renter interested in our services, you can browse our full range of furniture and start renting today. For any questions, contact us at info@homebound.co.uk.
Do you also work with landlords, property developers, and businesses?
Yes. Homebound works with landlords, operators, developers, portfolio managers, and a wide range of businesses, including those furnishing offices, show homes, and events. We’re experienced in handling large orders, multi-unit deliveries, and more complex projects.
For business enquiries, please get in touch at info@homebound.co.uk to discuss your requirements and timelines.
Do you offer invoicing and consolidated billing?
Yes. Business customers can pay by invoice and we can consolidate billing across multiple properties or sites to make things simpler.
How are out-of-stock items handled for business orders?
If items are out of stock, we can either deliver them when they become available or delay your entire delivery until all items are in stock. For business projects with tight timelines, we'll work with you to find alternative solutions or adjust your order. Please discuss your timeline with us during the planning phase.
How are stains and damage handled for business properties?
For minor stains and damage, refer to our Furniture Care Guide for maintenance tips. For more significant stains or damage, contact us to discuss assessment and next steps. Most stains can be addressed during our cleaning and refurbishing process. We'll work with you to determine if charges apply based on the extent of damage.
How do I manage payment methods for my business account?
To update or change your payment method, contact us at info@homebound.co.uk. We'll update your default payment method for all future billing. For accounts with multiple properties or complex billing needs, we can set up custom arrangements.
How do you handle items that don't fit during delivery?
Our experienced team can navigate tight spaces, but we recommend confirming all dimensions in advance. If an item cannot fit through doorways or access points, a restocking fee of £59 per item will apply. We're happy to discuss any space constraints before delivery to avoid issues.
How does relocation work for business properties?
If you're relocating your furniture within our service area, Homebound can assist. You can move items yourself, but you'd be responsible for any damage. We can also handle the relocation for an additional fee. For business moves, please provide at least 30 days' notice so we can coordinate efficiently and minimize disruption to your operations.
How does rental extension work for business accounts?
Yes, you can extend your rental of any items for as long as needed. If you’re returning some items, we’ll adjust your pricing accordingly so you only pay for what you keep. For collection of returned items, please provide at least 30 days’ notice so we can schedule pickup efficiently. If you need collection sooner than 30 days, we can usually arrange this for an additional fee, which we’ll quote based on the timing and the specific circumstances.
How does the deposit system work for business clients?
Deposit requirements for business rentals vary depending on the nature of the project and will be confirmed as part of your quote. Any deposit taken is held as security against missed payments, loss, or damage to furniture and will be refunded at the end of the rental period, subject to the agreed terms.
Full details will always be clearly set out in your rental agreement.
How is damage assessed and charged for business rentals?
When furniture is returned, we carry out a condition assessment. Normal wear from everyday use is expected and acceptable. If there is damage beyond normal use, we’ll assess whether repair or replacement is required and confirm any associated costs.
If an item is damaged beyond repair, you may be charged the replacement value. We’ll notify you of any charges within 14 days of receiving the items back, and any payments will be handled in line with the terms set out in your rental agreement.
How should we prepare for business delivery and installation?
Please ensure clear access routes throughout the property for our delivery team. Confirm that all doorways, hallways, and elevators can accommodate the furniture dimensions. If there are any access restrictions or special requirements, communicate these in advance. We'll work with you to plan the most efficient installation process.
Is someone required to be present for business deliveries?
Yes, an authorized representative must be present to accept delivery, confirm item condition, and oversee installation. This ensures everything is set up correctly and meets your requirements. We'll coordinate the delivery date and time in advance.
What are the options at the end of a business rental?
At the end of your rental period, you have flexibility: We can help relocate furniture if you’re moving within our service area and discuss any adjustments needed for your new space. You can extend your rental of all or some items at the same monthly rate. Or, you can return the furniture. We’ll disassemble and remove everything at no additional charge if you give us at least 30 days’ notice.
If you need us to collect sooner than 30 days, we can do so for an additional fee, which we’ll quote based on the timing and the specific circumstances. We’ll work with you to coordinate a convenient collection date.
What are the pricing and cost structures for business rentals?
Our business pricing is flexible and tailored to suit your specific requirements. We offer a range of pricing structures depending on the scope, duration, and nature of your project. This may include different rental terms, delivery and installation options, and billing arrangements.
To discuss the best approach for your business and receive a tailored quote, please get in touch with us at info@homebound.co.uk.
What are the typical delivery timelines for business orders?
We aim to deliver within 14 days for standard orders. For large multi-unit projects, delivery may take longer depending on the scope and complexity. We deliver Monday to Friday. We'll discuss specific timelines during the planning phase and keep you updated throughout the process.
What areas does Homebound currently service for business deliveries?
We currently deliver across Greater London and the Home Counties. For larger projects or multi-unit orders, we can also deliver further afield depending on the scope and logistics of the project.
If you’re unsure whether we service your area, or would like to discuss delivery timelines for a larger order, please get in touch at info@homebound.co.uk and our team will be happy to help.
No FAQs match your search.
Are all mattresses brand new?
Yes, all mattresses we rent are brand new. Any mattresses returned to us are either recycled or donated to charity, so nothing goes to waste.
Can I subscribe to decor, kitchenware, and electronics?
Currently, we only offer furniture and a select few decor items. We're always expanding our range. Create an account and opt in to notifications so you'll be among the first to know when new categories become available.
Do you offer discount codes or promotions?
From time to time, we may offer promotions or discount codes. These are usually shared via email or through our website. If you have a specific question about an offer, feel free to get in touch with us and we’ll be happy to help.
Do you work with businesses as well?
Yes, we do. Homebound partners with landlords, property developers, operators, and commercial clients. We can furnish properties at scale and handle complex projects. For business inquiries, please contact us at info@homebound.co.uk to discuss your specific needs.
Do you work with individual renters and homeowners?
Yes, absolutely. Homebound is designed for individual customers looking to rent furniture for their homes. Whether you're renting for a few months or several years, we've got you covered. If you're looking to furnish a property for business purposes, please contact us at info@homebound.co.uk to discuss your specific needs.
Does Homebound furniture end up in landfills?
No, that's one of the reasons Homebound was founded. Sustainability is core to our mission. We only offer quality furniture built to last. Any furniture returned to us that doesn't meet our strict like-new standards is donated to the British Heart Foundation, our sustainability partner. This ensures every piece has the longest possible life and stays out of landfills.
How does Homebound's rental process work?
It's simple and straightforward. First, browse and select the furniture pieces you love and choose your rental period. Second, we'll deliver everything within 2 weeks of your order. Third, you have complete flexibility: extend your rental, swap items for something new, or return them whenever you're ready. If you need to make any changes, just contact us and we'll help.
How should I treat rental furniture?
Treat it as if it were your own. Eat on it, sleep on it, let your pets enjoy it. We appreciate you respecting the furniture (just as you would if you owned it), but don't worry about normal wear and tear. Check out our Furniture Care Guide for basic maintenance tips to keep everything in great condition.
What condition will the furniture be in?
All of our furniture is provided in a like-new standard. This means every item is professionally cleaned, checked, and quality assured before delivery. While some pieces may have been rented previously, they will arrive in excellent condition and ready to be used in your home. You may notice very light signs of previous use.
Is the furniture suitable for homes with kids and pets?
Absolutely. We want the entire family, including your two and four-legged friends to enjoy your furniture. Our pieces are designed to handle real life. Just treat them with the same care you'd give your own furniture.
Is there a minimum order value or minimum number of items?
No, there’s no minimum order value or minimum number of items. You can rent a single piece of furniture or furnish an entire home — whatever suits your needs.
What are the benefits of renting furniture for your home?
Renting furniture from Homebound offers several key advantages: it's far more affordable and convenient than buying, especially when moving frequently. You avoid the stress and cost of transporting furniture between homes. You can easily update your space to match your style without the commitment of ownership. You get access to high-quality pieces without the hefty price tag. And if your circumstances change, you can swap, extend, or return items with ease.
Are there suitability and affordability checks?
Yes, all rental agreements are subject to suitability and affordability checks. The rate shown during checkout is not guaranteed, your final rate may differ based on these assessments. We'll confirm your approved rate once your application is reviewed.
Can I extend my rental beyond the minimum term?
Yes. After your minimum term, your rental continues on a rolling monthly basis until you tell us you’d like to return or change items.
Can I purchase furniture instead of renting it?
Currently, Homebound specializes in furniture rental. Our rental model offers flexibility and affordability without the commitment of ownership. If you have specific questions about purchasing options, please contact us at info@homebound.co.uk . We're always happy to discuss your needs.
Do I need insurance for rented furniture?
You don’t need specialist insurance, but we recommend your home contents insurance covers accidental damage. This gives extra peace of mind while the furniture is in your home.
Do I need to sign a rental agreement?
Yes. To rent furniture from Homebound, you’ll need to sign a rental agreement. After checkout, we’ll review your order and send the agreement for you to sign electronically. Please review the details carefully, you’ll receive a copy for your records once it’s complete.
How can I update my payment method?
You can update your payment details at any time through your Homebound account. If you need any help, or would prefer us to make the update for you, please get in touch at info@homebound.co.uk and we will be happy to help.
How does Homebound's pricing structure work?
Our pricing is simple and transparent: the longer you rent, the lower your monthly payment. Conversely, shorter rental periods have higher monthly rates. This gives you flexibility to choose a rental length that fits your budget. All prices are clearly displayed on each product page before you checkout.
How is pricing calculated for longer rental periods?
Our pricing model rewards longer commitments. The longer your rental period, the lower your monthly rate per item. For example, a 3-month rental will have a higher monthly cost than a 12-month rental for the same piece. This flexibility allows you to choose a rental length that works best for your situation and budget.
Is the safety deposit always refunded?
Yes. Your safety deposit is fully refundable once your furniture is returned, provided it hasn’t been damaged beyond normal use. If there are any issues, we’ll always discuss them with you first before making any deductions.
What are all the costs involved in renting furniture?
Here's how our pricing works. At checkout we take a £0.50 authorisation fee only. No further charges apply until you sign the rental agreement. At that point we charge your first month's rental, a delivery fee (starting from £118) which includes collection, a fully refundable safety deposit, and any optional services you select. Recurring monthly payments then start one month from your delivery date and continue on the same date each month until your rental ends or items are returned.
Our white glove delivery service includes assembly and packaging removal. This is quoted after checkout and depends on your location, number of items, and access type. If you end your rental early, we'll adjust your final charge to reflect the actual rental period.
What counts as normal wear and tear?
Normal wear and tear includes minor marks or signs of use that naturally occur over time, such as light scuffs or fabric softening. We understand our furniture is lived in and don’t expect it to come back looking brand new.
Do I need to be home for delivery?
Yes, you'll need to be home to accept delivery and confirm you're happy with the items. If you're not home, you may incur a missed delivery charge. We'll contact you a few days before to confirm the delivery date and window.
How quickly will I receive my furniture?
We aim to deliver within 14 days of your order. We deliver Monday to Friday. We know waiting for furniture can be frustrating, so we work hard to get your items to you as quickly as possible while ensuring everything arrives in perfect condition.
What do I need to do to prepare for delivery?
To ensure a smooth delivery, please clear a walkway in your home so our team can move furniture safely and efficiently. Make sure there's adequate space for assembly work. Measure your doorways and hallways beforehand to confirm items will fit. If you have any concerns about access, let us know before delivery day.
Can I extend my rental?
Absolutely. You can extend your rental of any items for as long as you'd like. If you decide to return some items, we'll adjust your price so you only pay for what you keep. If you're returning furniture, please give us at least 1 month's notice so we can arrange collection.
Does Homebound pick up old furniture I'm replacing?
We're only able to pick up Homebound items. However, we're big fans of donating to local charities, and we may be able to help you find a suitable organization for your old furniture. Contact us for recommendations in your area.
How do furniture swaps work?
If you'd like to swap out any furniture items for something new, we can arrange that for a fee of £99 per product. Simply contact us to request a swap, and we'll coordinate the exchange. This is a great way to refresh your space without committing to a longer rental.
Are all mattresses brand new?
Yes, all mattresses we rent are brand new. Any mattresses returned to us are either recycled or donated to charity, so nothing goes to waste.
Are there suitability and affordability checks?
Yes, all rental agreements are subject to suitability and affordability checks. The rate shown during checkout is not guaranteed, your final rate may differ based on these assessments. We'll confirm your approved rate once your application is reviewed.
Can I extend my rental?
Absolutely. You can extend your rental of any items for as long as you'd like. If you decide to return some items, we'll adjust your price so you only pay for what you keep. If you're returning furniture, please give us at least 1 month's notice so we can arrange collection.
Can I extend my rental beyond the minimum term?
Yes. After your minimum term, your rental continues on a rolling monthly basis until you tell us you’d like to return or change items.
Can I purchase furniture instead of renting it?
Currently, Homebound specializes in furniture rental. Our rental model offers flexibility and affordability without the commitment of ownership. If you have specific questions about purchasing options, please contact us at info@homebound.co.uk . We're always happy to discuss your needs.
Can I subscribe to decor, kitchenware, and electronics?
Currently, we only offer furniture and a select few decor items. We're always expanding our range. Create an account and opt in to notifications so you'll be among the first to know when new categories become available.
Do I need insurance for rented furniture?
You don’t need specialist insurance, but we recommend your home contents insurance covers accidental damage. This gives extra peace of mind while the furniture is in your home.
Do I need to be home for delivery?
Yes, you'll need to be home to accept delivery and confirm you're happy with the items. If you're not home, you may incur a missed delivery charge. We'll contact you a few days before to confirm the delivery date and window.
Do I need to sign a rental agreement?
Yes. To rent furniture from Homebound, you’ll need to sign a rental agreement. After checkout, we’ll review your order and send the agreement for you to sign electronically. Please review the details carefully, you’ll receive a copy for your records once it’s complete.
Do you offer discount codes or promotions?
From time to time, we may offer promotions or discount codes. These are usually shared via email or through our website. If you have a specific question about an offer, feel free to get in touch with us and we’ll be happy to help.
Do you work with businesses as well?
Yes, we do. Homebound partners with landlords, property developers, operators, and commercial clients. We can furnish properties at scale and handle complex projects. For business inquiries, please contact us at info@homebound.co.uk to discuss your specific needs.
Do you work with individual renters and homeowners?
Yes, absolutely. Homebound is designed for individual customers looking to rent furniture for their homes. Whether you're renting for a few months or several years, we've got you covered. If you're looking to furnish a property for business purposes, please contact us at info@homebound.co.uk to discuss your specific needs.
Does Homebound furniture end up in landfills?
No, that's one of the reasons Homebound was founded. Sustainability is core to our mission. We only offer quality furniture built to last. Any furniture returned to us that doesn't meet our strict like-new standards is donated to the British Heart Foundation, our sustainability partner. This ensures every piece has the longest possible life and stays out of landfills.
Does Homebound pick up old furniture I'm replacing?
We're only able to pick up Homebound items. However, we're big fans of donating to local charities, and we may be able to help you find a suitable organization for your old furniture. Contact us for recommendations in your area.
How can I update my payment method?
You can update your payment details at any time through your Homebound account. If you need any help, or would prefer us to make the update for you, please get in touch at info@homebound.co.uk and we will be happy to help.
How do furniture swaps work?
If you'd like to swap out any furniture items for something new, we can arrange that for a fee of £99 per product. Simply contact us to request a swap, and we'll coordinate the exchange. This is a great way to refresh your space without committing to a longer rental.
How does Homebound's pricing structure work?
Our pricing is simple and transparent: the longer you rent, the lower your monthly payment. Conversely, shorter rental periods have higher monthly rates. This gives you flexibility to choose a rental length that fits your budget. All prices are clearly displayed on each product page before you checkout.
How does Homebound's rental process work?
It's simple and straightforward. First, browse and select the furniture pieces you love and choose your rental period. Second, we'll deliver everything within 2 weeks of your order. Third, you have complete flexibility: extend your rental, swap items for something new, or return them whenever you're ready. If you need to make any changes, just contact us and we'll help.
How is pricing calculated for longer rental periods?
Our pricing model rewards longer commitments. The longer your rental period, the lower your monthly rate per item. For example, a 3-month rental will have a higher monthly cost than a 12-month rental for the same piece. This flexibility allows you to choose a rental length that works best for your situation and budget.
How quickly will I receive my furniture?
We aim to deliver within 14 days of your order. We deliver Monday to Friday. We know waiting for furniture can be frustrating, so we work hard to get your items to you as quickly as possible while ensuring everything arrives in perfect condition.
How should I treat rental furniture?
Treat it as if it were your own. Eat on it, sleep on it, let your pets enjoy it. We appreciate you respecting the furniture (just as you would if you owned it), but don't worry about normal wear and tear. Check out our Furniture Care Guide for basic maintenance tips to keep everything in great condition.
What condition will the furniture be in?
All of our furniture is provided in a like-new standard. This means every item is professionally cleaned, checked, and quality assured before delivery. While some pieces may have been rented previously, they will arrive in excellent condition and ready to be used in your home. You may notice very light signs of previous use.
Is the furniture suitable for homes with kids and pets?
Absolutely. We want the entire family, including your two and four-legged friends to enjoy your furniture. Our pieces are designed to handle real life. Just treat them with the same care you'd give your own furniture.
Is the safety deposit always refunded?
Yes. Your safety deposit is fully refundable once your furniture is returned, provided it hasn’t been damaged beyond normal use. If there are any issues, we’ll always discuss them with you first before making any deductions.
Is there a minimum order value or minimum number of items?
No, there’s no minimum order value or minimum number of items. You can rent a single piece of furniture or furnish an entire home — whatever suits your needs.
What are all the costs involved in renting furniture?
Here's how our pricing works. At checkout we take a £0.50 authorisation fee only. No further charges apply until you sign the rental agreement. At that point we charge your first month's rental, a delivery fee (starting from £118) which includes collection, a fully refundable safety deposit, and any optional services you select. Recurring monthly payments then start one month from your delivery date and continue on the same date each month until your rental ends or items are returned.
Our white glove delivery service includes assembly and packaging removal. This is quoted after checkout and depends on your location, number of items, and access type. If you end your rental early, we'll adjust your final charge to reflect the actual rental period.
What are the benefits of renting furniture for your home?
Renting furniture from Homebound offers several key advantages: it's far more affordable and convenient than buying, especially when moving frequently. You avoid the stress and cost of transporting furniture between homes. You can easily update your space to match your style without the commitment of ownership. You get access to high-quality pieces without the hefty price tag. And if your circumstances change, you can swap, extend, or return items with ease.
What counts as normal wear and tear?
Normal wear and tear includes minor marks or signs of use that naturally occur over time, such as light scuffs or fabric softening. We understand our furniture is lived in and don’t expect it to come back looking brand new.
What do I need to do to prepare for delivery?
To ensure a smooth delivery, please clear a walkway in your home so our team can move furniture safely and efficiently. Make sure there's adequate space for assembly work. Measure your doorways and hallways beforehand to confirm items will fit. If you have any concerns about access, let us know before delivery day.
